Privacy Policy
Effective date: July 10, 2025
At SIPC, we take your privacy seriously. This policy explains what data we collect, why we collect it, and how we keep it safe.
This policy applies to all personal information collected through sipc.in and our associated services. By using our website or services, you agree to the practices described below.
Information We Collect
Personal Information
When you contact us, request a quote, book a service, or apply for a job, we may collect your name, email address, phone number, postal address, and any other details you voluntarily provide.
Usage & Technical Data
We automatically collect information about your device and how you interact with our website — including IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us improve your experience.
Communications
When you email or call us, we may retain a record of that correspondence, including any attachments such as resumes submitted through our careers portal.
How We Use Your Information
Service Delivery
To schedule pest control inspections and treatments, process payments, send service confirmations and reminders, and respond to your enquiries.
Recruitment
To process job applications, evaluate candidate suitability, and communicate regarding open positions at SIPC.
Improvement & Analytics
To understand how visitors use our website, identify areas for improvement, and optimise our digital content and services.
Marketing & Communications
With your consent, we may send service updates, seasonal pest-control tips, or promotional offers. You can opt out at any time.
Data Sharing & Disclosure
We Do Not Sell Your Data
SIPC does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Trusted Service Providers
We may share data with vetted third-party vendors who assist in operating our website, conducting business, or servicing you (e.g. payment processors, CRM software, email delivery services) — subject to confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, court order, or to protect the rights, property, or safety of SIPC, our clients, or the public.
Data Security
Security Measures
We implement industry-standard technical and organisational measures — including SSL encryption, access controls, and regular security audits — to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Limitations
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and avoid sharing sensitive information over unsecured networks.
Your Rights
Access & Correction
You have the right to request access to the personal data we hold about you and to ask us to correct any inaccuracies.
Deletion
You may request deletion of your personal data. We will comply unless we are legally required to retain it (e.g. for billing or compliance purposes).
Opt-Out of Marketing
You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
Data Portability
You may request a copy of your data in a structured, machine-readable format where technically feasible.
Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.
Types We Use
We use essential cookies (required for core functionality), analytics cookies (to measure site performance via tools like Google Analytics), and preference cookies (to remember your settings). We do not use advertising cookies.
Managing Cookies
You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the website.
Data Retention
Retention Period
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Job application data is retained for up to 12 months after the position is filled.
Anonymisation
After the retention period, data is either permanently deleted or anonymised for aggregate analytical purposes.
Contact & Grievance Officer
Reach Us
For any privacy-related concerns, requests, or complaints, please contact our Grievance Officer at privacy@sipc.in or write to us at: SIPC — The Pest Doctor, [Your Registered Office Address], India.
Response Time
We will acknowledge your request within 48 hours and aim to resolve all privacy queries within 15 working days.
We Are Committed to Your Privacy
This policy may be updated periodically. When we make significant changes, we will notify you via email or a prominent notice on our website.